Meet your 2019 IRF Education Day speakers: 
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Opening remarks


Mike May
President, Brightspot Incentives & Events
IRF Chair

Click here to learn more about Mike May.

 

keynote

 
Simon T. Bailey
Chief Executive Officer, Simon T. Bailey International


Simon T. Bailey is a Breakthrough Strategist whose life's purpose is to teach 1 billion+ people how to be fearless and create their future.

He equips companies with the tools necessary to effect cultural transformation resulting in higher employee engagement and platinum customer service experiences. He challenges individuals to dig deep to find and release their inner brilliance and become Chief Breakthrough Officers - personally and professionally.

With more than 30 years' experience in the hospitality industry, including serving as sales director as Disney Institute, Simon knows how to engage and inspire leaders and team members through his keynotes, workshops, books and online courses. He has personally worked with more than 1,700 organizations in 46 coutnries since launching Simon T. Bailey International more than 15 years ago.

Simon has been names one of the top 25 people who will help you reach your business and life goals by SUCCESS magazine, joining a list that includes Brene Brown, Tony Robbins, and Oprah Winfrey. He is the author of ten books including his most recent release: Be the SPARK: Five Platinum Service Principles for Creating Customers for Life. His Building Business Relationships on on Lynda.com on LinkedIn has been viewed by more than 864,000 people. His Goalcast video, released Father's Day 2018, has over 63 million views worldwide.

Simon holds a Master's degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society.

When he is not working, Simon spends quality time with his two active teenagers, roots for the Buffalo Bills, and serves as a board member for the U.S. Dream Academy, Orlando Health Foundation Board, and Florida Virtual Learning School Foundation.